Privacy - Lee Travel

Privacy Notice 25/05/18

 

Lee Travel Ltd is committed to protecting your privacy and this Privacy Policy sets out what information we collect, how we collect it, and what we do with it.

Lee Travel Ltd., 24 Princes St., Cork (registered address) with branches in Paul St., Cork, Midleton, Ballincollig and Youghal (trading as McDonald Travel) Registration no, 51686

Your Information

This refers to information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements, payment details when you make a booking with us, identification documents such as passport number and expiry date, that you supply us or is supplied to us, including any information about your friends or family relating to the same (“your information”). Your information is collected when you request information from us, contact us (and vice versa) or make a booking with us. You are responsible for ensuring that your friends and family are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us.

How we collect your information

We collect your personal details a number of ways, when you engage with us by phone, email or on our website, for example when you ask for a quote and book a holiday.

We will update your information whenever we get the opportunity to keep it current, accurate and complete.

Our use of your information:

We may disclose your information to third party service providers, such as airlines, hotels, tour operators, transport companies, excursion providers, airport authorities, insurance companies, car hire companies, ground handling agencies, and cruise companies, airports, immigration / border control and/or other government authorities, advisors, other suppliers that we work with in connection with our business, third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets (which could be located outside ROI/EEA) for the purpose of providing you with our services, including your flight or holiday. Only information necessary for this purpose will be disclosed to them.  We may also disclose your information to companies who act as “data processors” on our behalf. These purposes include administration, providing services (and contacting you where necessary), customer care, improving our service, business management and operation, re-organisation/structuring of our business (or our group companies), risk assessment, security and crime prevention/detection, research and analysis, marketing, monitoring, assessing customer purchasing preferences, dispute resolution, credit checking and debt collection. If we search against the files of credit reference agencies, they will record the search and hence the way in which you conduct your account with us may be shared with other lenders and credit agencies

We will only keep your personal data for as long as necessary to fulfil the purpose we collected it for, including for the purpose of satisfying any legal accounting or reporting requirements.

 

We will retain your personal data in our archived system for up to 7 years from the last use of such personal data to allow us to comply with legal obligations relating to bookings and for the additional purpose of defending any legal action brought against us in relation to your contract with us. We will only keep your personal data for as long as it is necessary or is required by law.

 Legal Basis for Processing

 

This following are our legal basis for processing your information, as we are required to ensure that we have a proper reason to use personal information: -

 

  • when you have consented to it (which you may have indicated in a number of ways, including ticking a box (or equivalent action), providing us with your information when you purchased a holiday or travel service with us); or
  • to fulfil a contract which you have entered into with us or;
  • to meet legal obligations, such as complying with laws, regulations, court orders; or
  • to operate our business, other than in performing our contractual obligations to you for our "legitimate interests" for the purposes of applicable law - except where overridden by the interests or fundamental rights and freedoms that require protection of your information (i.e. marketing communications (unless your consent is required), prize draws, competitions or to complete a survey).

 

Some of your information may be considered “sensitive personal data” under the Data Protection Legislation. (This includes, for example, any information relating to health, religion, ethnic origin or political persuasion.) We will require your positive consent for us to use such information, and we will do all that is reasonably practicable draw this to your attention when you first supply us with your information, or at the next available opportunity. For example, by asking you to: (1) click the I ACCEPT button at the time you first supply us your information via our website(s); or (2) tick a check-box or agree to this at the time you first supply us with your information (or at the earliest opportunity).

 Direct Marketing Material:

We would like to keep you up to date with our latest offers, partnerships, sales, promotions, competitions that we think might be of interest/relevance to you.

 

However, we will only do so if you have signed up to receive marketing communications from us and have not later told us that you don’t want to hear from us or if you have made a booking with us, entered a competition or registered for a promotion and you have not told us that you do not want to hear from us. You can opt-out of marketing at any time by clicking on the ‘unsubscribe’ link included in all of our e-mails, changing your preferences in your social media account section or by contacting us.

 

 Your Rights:

You have the right to ask in writing for a copy of the information we hold about you (for which we may charge a fee), to correct any inaccuracies in your information, or to erase personal data in certain circumstances. You have the right to ask in writing not to receive direct marketing material about our products.

If you would like a list of our group companies, please send us your request. Our registered address is at 24 Princes Street, Cork, Ireland or email travel@leetravel.ie

International Transfers

We take full responsibility for ensuring that proper security measures are in place to protect your personal data, including the security measures of any company or person processing your personal data on our behalf. Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in Ireland or any EEA country However we will only transfer your personal data to a third country or an international organisation only if the third country or international organisation processing your personal data has provided appropriate safeguards, and on condition that your rights and legal remedies in respect of your data are available.

Use of “Cookies” and Links to Other Websites

If our contact and dealing with you is via our website(s), we may use “cookies”. A cookie is a small piece of data sent from our web server to your computer and stored in a text file on your hard drive. Cookies allow us to identify your computer but not you personally. You can set your web browser to refuse cookies.

We use cookies to measure site usage and related information. If you are making a purchase we may also use cookies to keep track of the transaction from one web page to another. 

Our website(s) may contain links to other sites not controlled by us. These sites may send you cookies and collect data and personal information. We are not responsible for the actions, content or the privacy policies of those websites to which our website(s) may link.

 

 

 

Aggregated Customer Information

We collect information relating to customer trends and patterns This information is often used in its aggregate form. We, including our group companies, may disclose aggregate statistics about enquiries made, visitors, customers and sales in order to describe our services to prospective partners, purchasers, advertisers and other reputable third parties and for other lawful purposes. No personally identifying information is disclosed.

Monitoring

To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may monitor and/or record: customer transactions and activities on our website. All recordings are and shall remain our sole property.

Security Statement

We have taken all reasonable steps to have in place appropriate security measures to protect your information.

Changes to This Policy

Any changes to this Policy will be either posted on our website, made available on request or supplied with your next booking with us. We will strive to ensure our practices comply with the most current available version of this Policy.

 

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